Life Sciences

Easily conduct post-market surveillance in real-time, control documents, monitor adverse events, prepare for audits and enable your sales and services teams through the Sales & Service Clouds. We have the expertise necessary for a smooth transition to the digital, paperless world. 

Post-Market Surveillance

With Salesforce Service Cloud and Dot Compliance, simply track adverse events and perform complaint monitoring, all centralized and fully compliant against FDA, Health Canada, and EU GMP regulatory requirements.

Document Control

Establish rules in Salesforce for streamlining the process of reviewing, approving, tracking and storing documents.

Change Management

Easily perform Change Control actions to minimize disruption to services, reduce back- out activities and provide a cost-effective usage of resources involved in implementing the change.

Deviation & Non-Conformity

  • Pre-configured best practices workflows provide the ability to capture evidence directly via mobile devices.
  • Processes are fully flexible for different types of deviation and non-conformity types.
  • Processes are fully flexible for different types of deviation and non-conformity types.

CAPA

  • Best practices workflows pre- configured by our industry experts and fully integrated to non- conformance events.
  • Integrated investigation and assess- ments. Tracking of execution and related change controls.
  • Effectiveness measurement.

Risk Management

  • Built-in scoring system.
  • Adjustable parameters to define acceptable risk level.
  • Flexible workflows for different assess- ment types.
  • Reports and KPIs for measurable insights and data.

Audit Management

  • We help companies simplify and organize their compilation of audits.
  • Leverage the Salesforce Platform and Dot Compliance Suite to ensure process and protocols are followed to reduce risk, save time and save money.

Training Management

  • Link training to SOPs
  • Leverage the Salesforce Platform and Dot Compliance Suite to ensure process and protocols are followed to reduce risk, save time and save money.

Learning Management

  • We help companies simplify and organize their compilation of audits.
  • Leverage the Salesforce Platform and Dot Compliance Suite to ensure process and protocols are followed to reduce risk, save time and save money.

Get in touch

Location

HQ: 78 George St Suite 204 Ottawa, ON K1N 0A8

3 Place Ville Marie Suite 400 Montreal, QC H3B 2E3
Contact Us